Name (Optional) 1) Our competitors offer a more compelling customer experience than we doCompletely Disagree - 12345 - Completely Agree2) Our same unit sales growth is at or below industry averageCompletely Disagree - 12345 - Completely Agree3) Labor productivity in our units is at or below industry averageCompletely Disagree - 12345 - Completely Agree4) More than half of our frontline employees leave the company within their first yearCompletely Disagree - 12345 - Completely Agree5) Our units often have challenges executing corporate plans related to new products, promotions, and servicesCompletely Disagree - 12345 - Completely Agree6) Frontline employee behavior and mistakes are significant drivers of shrink, theft, product & energy waste in our organizationCompletely Disagree - 12345 - Completely Agree7) We cannot afford to pay a living wage to our frontline employeesCompletely Disagree - 12345 - Completely Agree8) Our business demands frontline employee schedules to be unpredictableCompletely Disagree - 12345 - Completely Agree9) We often have to make last minute changes to frontline employee schedulesCompletely Disagree - 12345 - Completely Agree10) Our frontline employees are most motivated by payCompletely Disagree - 12345 - Completely Agree11) Our frontline employees have limited skills, which makes it hard to have high expectations and to empower them to make decisionsCompletely Disagree - 12345 - Completely Agree12) Senior leaders are transparent with all frontline employees about company performance and goalsCompletely Disagree - 12345 - Completely Agree13) Our CEO has the courage to make bold changes related to employee investment that may hurt short-term performanceCompletely Disagree - 12345 - Completely Agree14) Our board is comfortable with short-term financial tradeoffs that are aligned with a long-term strategy of prioritizing employees and customersCompletely Disagree - 12345 - Completely Agree15) Our CEO has the credibility with the board to make bold changesCompletely Disagree - 12345 - Completely Agree16) Frontline employees trust company leadershipCompletely Disagree - 12345 - Completely Agree17) Coordinating across departments to work together to solve problems is a strength in our companyCompletely Disagree - 12345 - Completely Agree18) The primary role of our customer-facing units is to execute corporate decisionsCompletely Disagree - 12345 - Completely Agree19) In our organization, most ideas to increase sales and reduce costs come from headquartersCompletely Disagree - 12345 - Completely Agree20) I can name 2-3 favorite frontline ideas that have been implemented in the last yearCompletely Disagree - 12345 - Completely AgreeTime is Up!
Time is Up!